Contact Us

Thank you for your interest in contacting Johnson & Johnson. Please note that we can only provide information about products marketed within the United States, and must refer international inquiries to our affiliates.

Johnson & Johnson will be happy to answer any general product-related questions. However, we cannot recommend treatment or offer medical advice on personal health matters. If you have a question that relates to treatment of a personal medical condition, please contact your physician or healthcare professional, as this individual is most familiar with your specific medical condition and complete medical history.

If you require immediate assistance or wish to report a side effect or product complaint, Johnson & Johnson Medical Information can be reached by phone at 1-800-526-7736 Monday - Friday, 9 AM–8 PM ET.

Phone:

Please call: 1-800-526-7736
Monday -Friday, 9 AM–8 PM ET

Mail:

If you prefer to correspond with us via regular mail, or have inquiries regarding vendor opportunities or marketing/product suggestions, please use the following address: 
Johnson & Johnson Medical Information
PO Box 200
Titusville, NJ 08560

You are encouraged to report negative side effects of prescription drugs to the FDA.
Visit www.fda.gov/medwatch or call 1-800-FDA-1088.

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